Frequently Asked Questions (FAQs)

Liva – Luxury Bags

1. What makes Liva bags unique?

At Liva, we combine timeless design with exceptional craftsmanship. Each bag is carefully designed using premium materials to ensure elegance, durability, and a luxurious feel.

2. Are Liva bags made from genuine materials?

Yes, all Liva bags are crafted using high-quality, ethically sourced materials to maintain our luxury standards and long-lasting quality.

3. Do you offer international shipping?

Currently, we offer shipping across India. International shipping will be available soon as we expand globally.

4. How long does delivery take?

Orders are typically delivered within 5–7 business days, depending on your location.

5. Can I return or exchange my order?

Yes, we offer easy returns and exchanges within 7 days of delivery, provided the product is unused and in its original condition.

6. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real-time.

7. Are your products limited edition?

Some of our collections are released in limited quantities to maintain exclusivity and uniqueness.

8. How should I care for my Liva bag?

To maintain the beauty of your bag:

• Keep it in a dust bag when not in use
• Avoid direct sunlight and moisture
• Clean gently with a soft cloth

9. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on selected orders.

10. How can I contact Liva support?

You can reach us via email or through our Contact Us page. Our support team is always here to assist you.